IIDCG Academy crestIIDCGACADEMYImpact Institute for Directors
& Corporate Governance

Terms and refund policy

Draft for the Chief Executive Officer's review and a legal check. Not published. The seller details below appear only in legally required documents (these terms, the refund policy and payment receipts), never in marketing, course pages or certificates.

1. Who you are buying from

Courses are sold by Impact Hub FZ-LLC, RAKEZ Educational Licence 52000653 (E-Training Institute / E-Tutoring / E-Examination & Test Preparation), Ras Al Khaimah, United Arab Emirates, under the IIDCG Academy name.

2. What you receive

Online access to the course you bought: narrated video lessons, quizzes, a downloadable workbook and, if you pass the assessment, a Certificate of Completion with a credential ID that others can verify. Access is personal and may not be shared.

3. Certificates

IIDCG is a private professional education provider. This certificate confirms completion of a short non-credit course. It is not an academic qualification, does not carry academic credit, and is not accredited by any government or university body.

4. Timed assessments

Where a course has a timed assessment, the timer runs on our servers from the moment you start. The number of attempts and the waiting time before a retake are shown before you begin. Results are private.

5. Refund policy

You can ask for a full refund within 14 days of purchase, provided you have not started the course's final or timed assessment. Refunds go back to the original payment method. Your statutory rights as a consumer are not affected.

6. Payments and receipts

Payments are processed securely by our payment provider. You receive a receipt by email showing the seller details above, the course, the amount and the date.

7. Privacy

We use your name and email to give you access, issue your certificate and send service messages. A full privacy notice will be published before launch.

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